June 2023

5 DIY Strategies: Boosting Small Business Customer Satisfaction

“Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.” – W. Edwards Deming, Engineer, Statistician, and Management Consultant. Happy customers are the lifeblood of any small business. Their satisfaction dictates whether they continue to patronize your products and services, or jump ship to

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